Privacy Policy
By using services provided by MSM Hosting (hereinafter referred to as “MSM Hosting”), you (“you”, “your”, “Client”, or “Customer”) agree to comply with our policies. This Privacy Policy explains what information we collect from you, how we use that information, and our information security practices. If you have any questions regarding this Privacy Policy, please contact us at [email protected].
Information Collection
When you sign up for our services, we may ask you to provide contact information such as your name, address, telephone number, and email address. We may also request that you complete user surveys or provide certain demographic information, including age, gender, or personal interests. Providing this information is optional, and you may still use our services if you choose not to provide it.
If you contact us for customer support, we may request information related to your account and services. When you visit our website, we automatically collect certain information, including your IP address, visit time, duration of visit, and the pages you view. This information may be linked to personally identifiable information we already have about you.
We may place cookies on your device to identify you as a returning visitor or customer. For more details, please refer to the section titled “What is a Cookie?”. If we send you emails, those messages may include tracking codes to help us determine whether an email has been opened or viewed.
Use of Personally Identifiable Information
We use your personally identifiable information only for the following purposes:
- Processing payments and providing customer support
- Fraud detection, reporting, and verification of submitted information
- IP usage reporting when required
- Sending service-related notices, updates, or promotional offers via email
- Improving our services and marketing efforts through analysis of surveys, demographics, and website usage
From time to time, we may send emails containing special offers from third parties. However, we do not share your email address or personally identifiable information with those third parties. You may opt out of receiving promotional emails at any time by following the unsubscribe instructions included in the email.
We do not disclose your personally identifiable information to any third party except in the following circumstances: when required by law or legal process; in connection with a merger, acquisition, or sale of assets; to third-party service providers who perform services on our behalf (such as payment processors), provided they agree to keep your information confidential; or when necessary to protect or enforce the rights of MSM Hosting or others.
We do not sell, rent, or transfer your personal information to third parties for inclusion in email lists or marketing databases under any circumstances.
Additional Information Collection
When you use MSM Hosting services, we may again request contact information, including name, address, telephone number, and email address, as well as optional demographic details through surveys.
During visits to our website, we collect technical data such as IP address, visit duration, and page activity. Emails sent by MSM Hosting may include tracking mechanisms to determine whether messages have been opened or read.
隱私權政策
使用 MSM Hosting（以下簡稱「MSM Hosting」）所提供之服務時，您（「您」、「您的」、「客戶」）即表示同意遵守本公司之相關政策。 本隱私權政策說明我們向您蒐集哪些資訊、如何使用該等資訊，以及我們的資訊安全作法。 如您對本隱私權政策有任何疑問，請聯絡：[email protected]
資訊蒐集
當您註冊並使用我們的服務時，我們可能會要求您提供聯絡資訊， 例如姓名、地址、電話號碼及電子郵件地址。 我們亦可能請您填寫使用者問卷，並提供部分人口統計資訊， 例如年齡、性別、興趣等。 若您不願意，您無須提供此類資訊亦可使用我們的服務。
當您聯絡我們以取得客戶支援時，我們可能會要求您提供與帳戶及服務相關的資訊。 當您造訪我們的網站時，我們會記錄您的 IP 位址、造訪時間與停留時間， 以及您瀏覽之頁面及其停留時間。 這些資訊可能會與我們已掌握之可識別個人身分的資訊進行關聯。
我們亦可能在您造訪網站時於您的裝置中放置 Cookie， 以識別您是否為重複訪客或既有客戶。 此外，若我們向您發送電子郵件，該郵件中可能包含追蹤碼， 以便我們判斷郵件是否已被開啟與閱讀。
可識別個人資訊之使用
我們僅於下列情況使用您的可識別個人資訊：
- 用於付款處理及提供客戶支援服務
- 用於防詐騙檢查、通報及其他審查機制，以驗證您所提交之資訊
- 用於 IP 使用狀況申報
- 不定期透過電子郵件通知特別優惠或其他相關資訊
- 改善我們的服務品質與行銷成效，例如分析問卷結果、人口統計資料及網站造訪行為
我們可能會寄送包含第三方優惠資訊之電子郵件， 但不會向該等第三方提供您的電子郵件地址或任何可識別個人身分之資訊。 若您不希望再收到此類電子郵件，您可隨時依照電子郵件內之說明取消訂閱。
除下列情況外，我們不會向任何第三方揭露您的可識別個人資訊： 依法令或司法機關要求；因企業併購或資產移轉所需； 代表我們提供服務之第三方（例如金流處理業者），且該第三方同意對您的資訊保密； 或為保護或執行他人權利所必要之情況。
我們絕不會出售、出租或轉讓您的個人資訊予第三方， 亦不會將您的資訊用於任何第三方之電子郵件或行銷名單。
資訊蒐集（補充說明）
當您註冊並使用 MSM Hosting 的服務時， 我們可能會再次要求您提供聯絡資訊， 包括姓名、地址、電話號碼及電子郵件地址， 並可能邀請您填寫使用者問卷或提供人口統計資訊。
當您造訪我們的網站時，我們會記錄您的 IP 位址、造訪時間、 停留時間以及您瀏覽的頁面。 這些資訊可能會與可識別個人身分的資料進行關聯。 若我們向您發送電子郵件，郵件中可能包含追蹤機制， 以判斷該郵件是否已被開啟與閱讀。
